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It's
really not 'About DAK'. It's only about what DAK can do for you. Are we the best
experts for you? Do we explain the technology best? Do we provide you with the
best service and prices? Do you have the best and most enjoyable experience here?
You decide. |
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 A
NOTE FROM DREW
Dear Fellow DAKonians,
So
how big is a micron?
Is 2.4GHz really superior to 900MHz for video and/or
audio transmission? What's the difference between a
point,
pica, pixel and an inch?
Well
if you're like me you're as interested in how and why
a product or technology works as what it actually does.
And, of course, the most important thing about any product
isn't even what it does, but what it will do for you.
Unfortunately,
we all have both limited time and limited resources,
so in our fast-paced world we have to make every decision
with care.
Enter DAK 2000. We are a different place to visit.
You know, I just read on somebody else's website that,
"As our catalogs and product descriptions include all
of the information available to us, our website and
our telephone representatives do not have any additional
information about our products."
Well
it's not like that at DAK 2000. I will devote as
much space and depth to my technical descriptions as
is needed to convey exactly what a product or technology
will do for us and more importantly, exactly what it
will not! But that's just the beginning.
I've added popup definition
boxes so you'll never run into a technical word you don't understand and in the
FAQ section, forget useless basic information only.
You're
going to find a full-blown Knowledge
Base that lets you ask YOUR OWN questions
about any product or technology. Plus I'll make the
manufacturers' manuals and warranties available whenever
I can for you to peruse right here on the website before
you acquire a product.
And
that's still not all. If you don't get an answer you
like, use our FREE 'eMail an engineer' to ask
your question. And here's the best part. Not only will
you get a personal answer, but your question and answer
can be added to our Knowledge Base so that the next
DAKonian will get an instant answer.
All
this is just a taste of what being a DAKonian is all
about. I'm trying to do things here that can't be tried
in a physical store or catalog.
When was the last time you
could 'talk' to an actual engineer, not a salesperson or a customer service operator?
I'm testing web-centric ways to get you more information faster and in more interesting
ways. Plus, this site is should be very useful and lots of fun too.
Useful
and fun? Yes, hidden throughout the site will be
free helpful tools to make your life easier from metric
conversion calculators to pica/inch/pixel converters
to free JavaScript programs to home theater tips to
undocumented software tips.
And for fun, how about a free
popup checkers game, free MP3 player enhancements, free home video editing software
and lots more. It's like 'buried treasure' all around the site.
And, once you find something
you can use, just bookmark the hidden popup"Easter
Egg" and you'll use the tool/entertainment enhancer whenever you
desire.
There's a lot more than products
at DAK 2000.com. Look below and you'll find all the ways to make your transactions
super-easy with me. From contacting us to checking on shipping and learning about
our risk free trial and ironclad privacy protection, I've listed all the mundane
things below.
But, you'd expect all that.
It's the unexpected, the extra effort we expend and the extra things that DAK.com
offers that if you've never acquired a product from me in the past, are bound
to surprise you and hopefully delight you.
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Sincerely,
DAK 2000.com, Inc.
Drew Alan Kaplan
President |
P.S.
35 years and still excited. You know in 1964 when
I founded DAK 1, I was the ultimate audio tweak with 9
tape decks (long before the audiocassette). In '85 I introduced
a 300 baud modem phone for contacting electronic bulletin
boards.
In
'86, I introduced and explained one of the first 8088,
128K PC clones. (Want
to see the ad? It's 112K.) In '88 it was the first
electronic breadmaker and in '91, I was one of the first
to introduce and explain CD ROM drives to America.
I
still get chills with each new intro and I hope you do
too. And, the intros are coming faster and the products
are getting better than ever. DAK 2000 is the one place
for us all to learn and play.
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How
to Contact DAK.com
DAKonian
Contact Info.
Vendor
Contact Info.
Affiliate/Wholesale
Contact Info.
Catalog
Requests
eDAKonian
Technology Update Newsletter
Customer
Service
30-Day
Money Back Risk Free Trial
Warranty
Information
Shipping
Policy, No Surprises
Shipping
Information
Order
Status
Product
Returns
How
To Place An Order
Secure
On-Line Ordering
Sales
Tax
Privacy
Policy
Shows
And Events
How
to Contact DAK.com.
It's
easy, Just pick the department you want below and you'll have
a direct link to the exact person who can help you.
DAKonian
Contacts
Contact
Me if you want an answer from me or you've got information
you want me to share with all of us DAKonians,
eMail Drew@DAK.com
Contact
An Expert if you've got general product questions about
what a product will do,
eMail Expert@DAK.com
Need a Manual/Warranty?
You can see a manual or Warranty BEFORE you order FREE. Click below to request
the manual or warranty you want to see.
Click
On-Line Manuals/Warranties
Contact An Engineer
if you've got a deep technical question that's not covered in the on-line
manuals,
eMail Engineer@dak.com
Looking
for A Career as part of the DAK Team? Contact Human
Resources,
eMail HR@dak.com
Too
Many Choices? Didn't Cover Your Question? No problem.
Ask your question and we'll get you your answer or send you
to the exact spot that has the best explanation,
eMail Helpme@dak.com
Top
Catalog
Requests.
If you'd like to be included
on the DAK Print catalog and electronics mailers mailing list please
Click to get the DAK
Print Catalog
Top
eDAKonian
Technology Newsletter Updates.
I have
identified over 50 exciting new products and along with technology
updates (not ads) I'll be starting to introduce them in the
next few months. The eDAKonian newsletter list is never rented
or sold, see my privacy policy.
Click to get the
FREE eDAKonian newsletter
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Vendor
Contact Information.
Foreign
Vendors. We only import really useful technologically
advanced products that are too complex for a superstore to
explain,
eMail Importing@dak.com
Domestic
Vendors. Do you have a unique product? Have you an invention
or a patent? DAK 2000 does not carry commodity products that
do not fill a unique niche and do not need a thorough explanation
to be useful. If you have a product that meets my criteria,
eMail Domestic@DAK.com
Top
Affiliate/Wholesale programs.
DAK.com
does not participate in affiliate programs. We provide the
lowest possible factory direct prices to our DAKonian members
and cannot pay additional commissions. We also do not offer
quantity or wholesale discounts. We operate on a small margin
and no additional discounts are possible.
Top
DAK.com Privacy Policy.
It's simple. When you trust
us with your eMail address and your name we don't use it or any information about
you for any reason other than to help you here at DAK.com or one of our sister
websites including Drew.com and FreeBooks.5000.com.
We use
Cookies to support our shopping cart and to enhance your site
experience only. We don't rent your name or share data. Period.
We process your orders, we clear your credit card and we eMail
you our newsletter. See our detailed privacy
policy.
Top
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Customer
Service.
We
are here to serve you. DAK should be an educational, productive and fun experience.
For General questions about DAK , or product categories I might carry,
eMail CS@dak.com
30-Day
Ironclad Money Back Risk Free Trial. I do my best. But
ultimately it's 100% up to you. The best showroom of all is your in your own home
or office. I want you to try your product for 30 days with no salesperson hovering
nearby.
If
you don't love what you bought, return it for a courteous merchandise refund.
Return it in its original box(es) in like new condition and your refund will be
on its way. That's it. If you don't
love it you don't keep it.
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No
Surprise Shipping Policy. Don't look for hidden charges. You'll see the actual
postage and handling charges BEFORE you get to the order form. There are never
any surprises.
Nobody likes to pay P&H, but I find they are generally less than the wear
and tear on my car (which is quantifiable) and on me (which is priceless) of going
to a mall, parking, walking and waiting in line. Plus outside of California we
don't collect sales tax. Web Shopping is really great.
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Shipping
Information. You'll receive an eMail from us as soon as you complete your
order. We ship only within the United States. You can order some of our
software programs from outside the US by going to: Foreign
Software.
Top
Order
Status. I realize that you want your order NOW. So, that's
what we attempt to do. If you ever have a question about whether
we have shipped your order or you want to make a last minute
change, it's easy.
eMail Orders@dak.com
Top
Product
Returns/Warranty. Forget RMAs (Whatever they are). Forget getting permission.
If you don't love it you don't keep it. Just ship back anything you don't think
is the 110% solution to your needs during our 30 day risk free trial for a courteous
merchandise refund. If you want to see a warranty before you buy, eMail Warranty@dak.com
Top
How
To Place An Order. Browse my site. When you see something
you like, click the "add to my basket" button. This will reserve
your product(s) until you're ready to check out.
You can review the items in your basket, add more or delete
any item before you check out. Nothing will be 'purchased' until
you check out. And even then, before we ship, you can add to
or change your order. We are here to serve YOU.
Top
Secure
On-Line Ordering. You know it amazes me how many people
are concerned about on-line ordering. After 30 years in mail-order, the web is
so much safer for you.
We
use SSL technology. Credit card numbers are encrypted to ensure
the safety and privacy of your account.
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Top
 Sales
Tax.
We are located in Southern California. We do not collect sales
tax on any orders outside the state of California.
Top
Shows
and Events. We attend various technical shows around the
world as BUYERS, including shows in Hong Kong, China, Korea,
Taiwan, Germany and the United States. If you are an exhibitor
please advise us of your products and booth number before the
show.
Tradeshow@dak.com
Top
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All rights reserved. May not
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